Community office hours
Make recurring community questions easy to join
Give members a familiar browser link for a live Q&A, demo or office hour. Use one shared room for an open session, then point members to a booking page when a question needs a private follow-up.
A repeatable office-hours workflow
- Publish the purpose and time. State who the session is for, what questions fit and whether the room is open to everyone who has the link.
- Share one browser link. Put the room link in the community post, email or event page. Remind members that a current browser and device permissions are needed.
- Start with a clear order. Ask members to use chat or a reaction to signal a question, then invite one person at a time. Keep a written fallback for people who cannot join media.
- Use the call tools sparingly. Share a screen for a demo, use chat for links and keep the main explanation audible for members on less reliable connections.
- Route private topics elsewhere. End with a link to a booking page when a member needs a one-to-one conversation instead of asking them to post personal details in a shared room.
A reusable booking or meeting link can support a recurring program, but check the room at the start of each session and publish the actual office-hours time. Meeto does not turn a shared room into a private appointment path.
Choose the format that matches the question
Open Q&A
Use a shared room for a small group. Explain the participation order and keep the session length visible before people join.
Live demo
Use screen sharing and chat to walk through a product or lesson. Test the browser permissions before the event starts.
Private follow-up
Link to a booking page when the topic includes account details, a sensitive question or a conversation that needs dedicated time.
Place a widget beside community documentation when people should find the shared room while reading. Say whether someone is available now; otherwise a static link can create an avoidable wait.
Set the session size before you promote it
| Plan | Current limits and tools |
|---|---|
| Free | Up to 10 participants; 60-minute group-call limit once 2+ people are present; 1 meeting type and 1 connected calendar |
| Pro | Up to 25 participants with no listed group-call duration cap; up to 50 meeting types and 5 calendars; cloud recording and 10 hours/month of AI summaries for a paid host |
| Recording | Cloud recording requires a paid host, is opt-in and shows a visible indicator. Tell members before capture starts and share the retention expectation. |
Use the pricing page before announcing capacity or a recording. If a session needs more people than the listed plan limit, choose a different event format instead of promising an unsupported size.
Frequently asked questions
Can community members join office hours without an account?
Yes. Members can open a current browser and join the shared meeting link as guests without a Meeto account or download. Publish the link with the event time and a short participation guide.
Is a shared office-hours room private for each member?
No. A named widget or room is a shared destination. Use a booking page when members should choose separate times for private conversations.
Can I run a small group office hour for free?
Free supports up to 10 participants and a 60-minute group-call limit once two or more people are present. Check the current pricing page before publishing a longer session or promising recording.
Try your first browser meeting
Create a room, share the link and invite someone to join you.